FAQs

 *** I am currently ony shipping physical prints to the US.***

FINE ART GICLEE PRINTS

• Beautiful, vivid prints that you can enjoy for years!
• Paper prints are fine art giclee print(s) on museum grade watercolor textured paper. This is NOT a poster print. This means a museum curator would be comfortable putting this paper on display. The keys to museum quality are 100% cotton fiber, acid-free, lignin-free, and optical brightener (OBA) free. OBAs are chemicals used to make paper bright white watercolor paper. 

SIZES

• All art is available in standard U.S. sizes with the option of including an acid-free white mat. Since I outsource international prints, I am unable to offer mats/mounting outside the U.S.

MATTING OPTION

• Several sizes are offered with mats if you're looking to save a step and go right to framing your new art.
• Prints are matted with acid free mats and archival linen tape. They are packaged with a backing board in a clear bag.

CARE AND FRAMING

• Framing is not currently offered to keep shipping costs reasonable.
• All prints will fit into standard sized mats and frames from your local art or online craft or hobby store, or you can have them professionally framed.
• It is recommended that prints be framed under glass and displayed on a wall out of direct sunlight to preserve the colors of your giclee print.

WHAT SIZE MAT AND FRAME DO I NEED

• See how to mat and frame an art print here.
• Unmatted vs. matted print below

CUSTOM ORDERS

• If you have something in mind that you don't see on the website, please feel free to contact me.
• If you are interested in commissioned original art, please contact me.

PAYMENT

• I accept Paypal, Google Pay, Amazon Pay, and Direct Checkout through Shopify.

SHIPPING 

• Orders are shipped in 1-3 business day. Same day shipping is not guaranteed. If you pay for a Priority Mail mail upgrade, item will ship within 1 business day.
• Prints are protected in clear poly bags with a piece of rigid foam core backing and mailed in either a rigid stay flat mailer or box. Matted prints include a piece of mat backing board instead of foam core.
• Shipping is via USPS First Class Mail, Priority or International First Class Mail.
• International customers are responsible for all duties, taxes and customs fees assessed by your customs agent. Please be aware of the laws and fees associated with shopping abroad that your country deems applicable. VAT tax is added to your purchase at checkout. I AM SORRY I AM NOT CURRENTLY SHIPPING OUTSIDE THE U.S. 

REFUND POLICY

• Your 100% satisfaction is guaranteed. Honestly, I've never had to refund anyone who was unhappy with the print quality in more than 10 years of selling online, but occasionally prints get mishandled by the post office so I am happy to replace any damaged items.
• If your artwork arrives in less than satisfactory condition, please contact me.

CONTACT

• Feel free to contact us if you don't see the answer to your question(s).